Design partner program

Shape the platform
your customers will run on.

A small group of MSPs runs Kantrix in real production, tells us what breaks, and decides what we build next. You pay nothing for two years. And a Kantrix founder is at your first install.

Apply to be a design partner See what we ask

Up to 24: MSPs, in Canada and the United States
$0 for 24 months: Every feature, on as many nodes as you enrol
12 places left: Up to 24 MSPs

01Is this for you?

Built for MSPs with real customers and a real deadline.

You'll fit if

You look after 10 or more small and mid-sized business customers.
Some of them face a VMware renewal, or still run on ageing Hyper-V.
You'll put one workload a customer depends on onto Kantrix by week 8.
Someone on your team can give us 30 minutes a week for the first 12 weeks.

It isn't for you if

You need an uptime SLA from the first day.
You can't run and test your own backups inside each VM.
You'd rather buy a finished product than have a say in one.

02What you get

Two free years, and a say in what we build.

Two years, no fees

Every feature Kantrix offers, on as many nodes as you can enrol. We want them all. No invoices until the free period ends.

A founder at your first install

Remote or on site, we put the first node in with you, on your network and your hardware.

The builders, every week

Thirty minutes a week for the first 12 weeks with the people who write the code. Not a support queue.

Your problems go first

When two design partners hit the same problem, or one of you can't reach production without a fix, it goes to the top. Everything else goes on a list you can see.

Changes in writing

When anything in the product changes, your technical contact hears from us in writing.

03What we ask

Six things in return.

1
One real production workload by week 8
Not a lab. A workload one of your customers depends on.
2
Thirty minutes a week, for 12 weeks
One person who can tell us plainly what worked and what didn't.
3
Your own backups, tested first
Before any production move, an in-guest backup with a recorded test restore. Keep the old system switched off, not deleted, until the workload is stable.
4
Your hardware, or your cloud
Servers from whichever vendor you trust, cloud VMs, or both. Prepare each site with our network checklist before the install.
5
Problems reported as they happen
Through our support channels, plus a short questionnaire now and then.
6
A reference call, only if you want to
We may ask. You can say no every time, and saying no is never a breach.

04How it runs

From application to production.

1 · ApplyAbout five minutesOne eligibility question, then your company and how you work.
2 · ReviewRead by a personWe read every application before anyone replies.
3 · Mutual NDASigned electronicallySo we can show you everything, including what isn't finished.
4 · Program callSee it, ask anythingA walk through the product and the terms with a founder.
5 · AgreementTerm sheet, then agreementA short term sheet first. The Design Partner Agreement once you accept it.
6 · First installWith a Kantrix founderYour first nodes, on your network, at the install session.
7 · Week 8In productionOne customer workload running. We review it together.
8 · Week 12On your own termsWeekly calls end. Your free period carries on to month 24.

05Before you sign

What we'll tell you up front.

There's no uptime SLA during the program. Our response targets are goals. Support runs 24/7, because design partners start at our Authorized tier.
High availability means replicated storage with manual failover, until our end-to-end failover test passes.
Your workloads stay on your hardware.
Either side can end the program on 30 days' notice. Your workloads stay where they are, and you get 30 days after that to export your data.
There's no obligation to buy anything when the free period ends.

06Questions

What MSPs ask us.

What happens after 24 months?

You choose. Stay at partner pricing, or leave. There's no obligation to buy.

Can I run it for my customers during the program?

Yes. Your licence covers your own business and the managed services you deliver to your customers. You tell them where the service is hosted.

What if one of my customers applies directly?

We come to you first. We never sign a business up around its provider.

What will it cost me?

Your time, your hardware and your first workload. Kantrix charges nothing during the free period.

What do I sign, and when?

A mutual NDA first, so we can show you everything. Then a short term sheet. Then the Design Partner Agreement. Everyone on your team who uses Kantrix accepts the NDA when they join.

Which partner tier do I start at?

Authorized, from the day you sign, whatever your node count, and you never drop below it during the program. That means 24/7 support, deals protected for 14 days, and a higher listing in the partner directory. Qualify for Premier or Elite and you move up.

Who can apply?

MSPs in Canada and the United States. The application opens with one eligibility statement. If you can't accept it, the program isn't open to you, and we keep nothing but your answer. Customers in defense and intelligence, central federal government, energy and water, and telecommunications are outside the program unless their own legal counsel permits it in writing.

12 of 24 places left

Applications are open.

It takes about five minutes.

Apply to be a design partner Back to the partner program

Shape the platformyour customers will run on.